Sunday, May 10, 2009

Why the Internet Is So Costly at the Hyatt, Hilton, and Marriott

In “The Price of Staying Connected,” (New York Times, May 10, 2009) Michelle Higgins describes the high cost of Internet service in high-end hotels. In contrast, wireless Internet is usually free in most medium- and low-end hotels.

Among the reasons: money. Differences in the way that hotel chains are compensated for their affilitations with high-end hotels (management contracts, based on revenue) and medium- and low-end hotels (franchise agreements—fixed fees), results in separate charges for Internet at high-end hotels, and free Internet at others.

Read the entire article at .

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